Frequently Asked Questions - FAQs

FAQs General Section

Vomingo Telecom Services (VTS) is an enhanced unified communication management service that will change the way you communicate. Here is the laundry list of what you can do with your Vomingo account:

  • Make ridiculously low-rate calls: Do you have a reliable Internet? Please save up to 95% on both local and international calls! Download a SIP client on your laptop or desktop computer or smartphone apps. We recommend the free X-lite (click here to download it) for Windows and Mac. For the Android and iPhone smartphones folks, please try Media 5. The Nokia and Blackberry users can use any free SIP client from their apps store.

    Configure your new SIP client by using your Vomingo's SIP account settings. You can find your SIP account settings once you login to your Vomingo's account. You can start making calls once your SIP phone is configured. Life is good! Isn't it?

  • Use our free conference call/bridge for your meetings: Yes! It is free! Every business owner must have a conference bridge. It is very straight forward to use. Just sign-up for your free Vomingo's account (if you don't have one) and activate your free conference room/bridge once you login to your Vomingo's account. Its free!
  • Get a virtual/follow-me phone number for your business: Are you a business owner in Nigeria or abroad? Won't you like a business-grade phone number for your business? Of course, Yes! Get a reliable Nigerian phone number with a professional auto-attendant recording that will greet your callers (customers).
    You can forward the incoming calls to your mobile, your Secretary's mobile, your home number, your SIP phone, your voicemail or any mobile or landline anywhere in the world! Please login to your Vomingo's account and get your business phone number today! Get it under the 'Follow-Me Numbers' section.
  • Setup a hosted IP-PABX system for your business: Do you need a PABX or an intercomm system for your business office without buying the equipment? Do you have offices all over the places? (Abuja, Lagos, Accra, Johannesburg, London, New York, Toronto, etc) Your employees or associates can call one another for free unlimited by using Vomingo's hosted IP-PABX system!
    Login to your Vomingo's account and get multiple SIP extensions for your employees and remote offices. Each employee or office will have its 4-digit extension number (e.g. 7001, 7002, 7003, etc). Please note Sir/Ma - a reliable broadband Internet is required at your office locations.
  • Send voice broadcast to one (1) person or a million from a stroke of your keyboard: Let your voice be heard! Whether you are a business owner or a politician or a lover boy, Vomingo's voice broadcast service is for you! Our services are Do It Yourself (DIY). No more middlemen!
    Simply upload your contacts information. You can upload the mobile numbers of your customers, event guests, members, boyfriends, girlfriends, etc. Then, upload your recorded audio file (mp3 or wav) or do the recording over the phone. Send the broadcast now or schedule it for a future delivery!
    Yes - easy as 1-2-3. Churches, Mosques, Community Groups, even Landlords can harness the simplicity and robustness of Vomingo's voice broadcast service to effectively communicate with their members.
  • Send bulk SMS/texting to your friends and customers:With a single click, you can send SMS to 1 person or millions of people! Simply upload your contacts, compose your text and instantly send your message! Also, you can compose your text today and schedule it for whenever you want it to be delivered to your recepients!

Yes! If you are a money-saver, a professional or a business owner.

FAQs Free Conference Call/Bridge Section

Nope! You do not need to download or install any software to use our conference bridge service. All you need are three (3) things:

1. A mobile phone or landline with service from any operator in Nigeria or anywhere in the world.
2. The Conference Bridge number. The number is 09 999 1313 if you are calling from Nigeria and +234 9 999 1313 from outside Nigeria. You can also see this conference bridge number under the "Conference Room/Bridge" once you login to your Vomingo's account.
3. Your unique Access Code. It's a 6-digit number. Your attendees will need this access code in order for them to join your conference call. Please get yours by clicking on the "Conference Bridge/Room" link once you login to your Vomingo's account. Its free!

The conference room is Free for life. You will never be asked to pay for it. Your access code is assigned and dedicated to you. Please use it anytime anywhere whenever you want to have a conference call.

Your Vomingo's credit will not be used when using the conference bridge. You can still use the conference bridge even if your Vomingo's account balance is zero!
However, your mobile or landline telephone company may charge you their normal call rates for calling 09 999 1313 (+234 9 999 1313 from outside of Nigeria).

Alternatively, if you have a reliable Internet, download a SIP client on your laptop or desktop computer or smartphone apps. We recommend the free X-lite (click here to download it) for Windows and Mac. For the Android and iPhone smartphones folks, please try Media 5. The Nokia and Blackberry users can use any free SIP client from their apps store.

Configure your new SIP client by using your Vomingo's SIP account settings. You can find your SIP account Settings once you login to your Vomingo's account. You can call/join your conference room by just dialing extension 1313 from your SIP client. This call is Free of charge since you are calling a local extension on Vomingo! Life is good! Isn't it?

Nope! You do not need to have Vomingo credit. You don't even need to use any other Vomingo services in order to use the free conference bridge. Just sign-up for your free Vomingo's account and then get your free conference bridge access code. No sign up fees! No recurring fees! No hidden fees! No cancellation fees! No maintenance fees! No fees whatsoever! Just a free stuff for life!

You can host up to twenty-five (25) attendees (callers) per free conference bridge. If you require more than 25 attendees, you will have to go for our high-capacity conference bridge service that will enable you to handle up to 100,000 callers per conference room. Please click here to contact us or send an email to sales@vomingo.com.

Full question: Can my friend and I have our separate meetings at the same time without each room listening to the others conversation?

Yes! The conference bridge number 09 9 999 1313 is the common number everybody will call. However the access code you enter determines the conference room you will join. So if there are one (1) million different access codes dialed into at the same time, there will be one (1) million different conference rooms. No one will be able to listen or hear what conversations are going on in the other rooms.

Full question: I gave some participants my conference bridge access code for a meeting in the past. A few days later, I tried to have a meeting and discovered that it was being used. I had scheduled another important meeting but my conference room was in use by another people! What should I do?

Do you know that you can lock and unlock your conference room? Login to your Vomingo's account and click on the the conference bridge link. You will see a padlock icon on the right. If it is opened, it means your conference room is available to be used.
It is advisable to always lock your conference room when it is not in use. This means that you will discourage previous participants from using your conference room at will. You can always unlock the conference room whenever you need to use it again. Another way is to introduce your friends to Vomingo free conference bridge. They can sign up and get their own free conference room!

You can talk for as long as you want. There is no limitation. It depends on how much call credit you have on your mobile or landline to call the conference bridge number (09 999 1313 if you are calling from Nigeria and +234 9 999 1313 from outside Nigeria).

Who is using Vomingo?